Privacy Policy

1. Who We Are

Ilmu Nusantara is an online school offering structured AI development courses, based at No. 6, Persiaran APEC, 63000 Cyberjaya, Selangor, Malaysia. We are the data controller for personal information collected through our website and course enrolment processes. For data-related enquiries, contact us at [email protected].

2. Information We Collect

Information You Provide Directly

• Full name and email address (provided when using our contact form or enrolling)
• Phone number (optional, provided at your discretion)
• Course-related information such as your background, questions, and project submissions
• Messages and communication you send to us

Information Collected Automatically

• Website usage data including pages visited, time on site, and browser type (via analytics tools where consent is given)
• Cookie data as described in our Cookie Policy
• IP address and device information for security and performance purposes

Legal Basis for Processing (Malaysia PDPA)

We process your personal data on the following bases: (a) your consent, given when you submit our contact form or accept cookies; (b) to fulfil our contractual obligations to you as a course participant; (c) our legitimate interests in operating the school and communicating with prospective learners; and (d) compliance with applicable law.

3. How We Use Your Information

• To respond to your enquiries and questions about our courses
• To process your course enrolment and manage your participation
• To deliver course materials, live sessions, and feedback
• To send course-related administrative communications
• To improve our website and course offerings using aggregated, anonymised data
• To comply with legal obligations under Malaysian law

We do not use your personal data for targeted advertising. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Retention

We retain your contact enquiry data for up to 12 months after your last communication with us. Course enrolment and participation records are retained for up to 5 years for administrative and compliance purposes. You may request deletion of your data at any time (subject to overriding legal obligations) by contacting [email protected].

5. Data Sharing

We share personal data only in the following circumstances:

• Service providers: We use trusted third-party tools for hosting, email delivery, and course management. These providers process data only on our instructions and are not permitted to use it for their own purposes.
• Legal requirements: We may disclose information where required by Malaysian law or regulatory authority.
• Business transfer: In the unlikely event of a sale or merger, personal data may be transferred as part of that process, with notice provided to affected individuals.

We do not share your personal data with any third party for marketing, profiling, or advertising purposes.

6. Data Security

We take reasonable technical and organisational steps to protect your personal information against unauthorised access, loss, or disclosure. These include:

• Encrypted data transmission via HTTPS
• Access controls limiting who within our team can view personal data
• Regular review of our data handling practices

No method of transmission or storage over the internet is entirely secure. We encourage you to contact us promptly if you have any concerns about the security of your information.

7. Cookies

Our website uses cookies to maintain basic functionality and, with your consent, to collect analytics data. You can manage your cookie preferences at any time via our Cookie Policy page, which includes functional toggle controls. Essential cookies cannot be disabled as they are required for the site to work correctly.

8. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia), you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to correction: You may request that we correct inaccurate or incomplete personal data.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time. This does not affect processing that occurred before the withdrawal.
• Right to limit processing: In certain circumstances, you may request that we restrict how we process your data.
• Right to raise a complaint: You have the right to lodge a complaint with the Personal Data Protection Commissioner (Malaysia) if you believe your data is being mishandled.

To exercise any of these rights, write to us at [email protected]. We will respond within 14 working days.

9. Third-Party Links

Our website may contain links to external sites — for example, to tools or resources referenced in course materials. We are not responsible for the privacy practices of these third parties and recommend you review their own privacy policies before providing any personal information.

10. Children's Privacy

Our courses are designed for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly. Please contact us at [email protected] if you have concerns about this.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. For material changes, we will provide notice through our website or by email to enrolled learners. Continued use of our services after such notice constitutes acceptance of the updated policy.

12. Contact Us

For any questions about this Privacy Policy or how we handle your personal data, contact us at:

• Email: [email protected]
• Phone: +60 3-8319 5074
• Address: No. 6, Persiaran APEC, 63000 Cyberjaya, Selangor, Malaysia